How CAFU Works?
- What are CAFU’s operating hours?
- Where does CAFU deliver to?
- Where does CAFU get its fuel from?
- Why am I not able to download CAFU app?
- Is it safe to leave my fuel cap open or accessible?
- Is it safe to use CAFU?
Fuel Delivery
- Can I take some fuel in a can or container?
- Can I fuel my car when it is parked indoors?
- When will my order be delivered?
- Will the Pilot call me when he arrives?
- How do I change the fuel type?
- How do I make changes to an active order?
B2B Portal
Car Wash
- How do I get my money back if my order is cancelled?
- Why was I charged before I received the service?
- How can I reschedule a missed delivery?
- How do I view my order history?
- Why was my order cancelled?
- How do I cancel my order?
Carwash Subscription
Battery Change
- How do I reschedule my order?
- Does the Battery Service technician call when they arrive?
- How do I make changes to an active Battery Service order?
- How do I pay for the Battery Service?
- How does the warranty work?
- How does the Battery Change pricing work?
Oil Change
- How far in advance do I need to place my Engine Oil Change order?
- Can I order Engine Oil Changes for multiple vehicles?
- How long does the Oil Change take?
- Can the Engine Oil Change be done inside a parking garage?
- Where is the Engine Oil Change available?
- Which brands are CAFU using for engine oil change?
Tyre Change
- What does the Tyre Change service include?
- How much does it cost?
- How long does the warranty run?
- How do I pay?
- How do I order my free tyre rotation?
- How long does the Tyre Change service take?
Account & Settings
- How can I use CAFU from my car?
- How do I view my order history?
- How do I manage my vehicles in the CAFU app?
- How can I find my vehicle brand/model in the app?
- Can I register a vehicle with an international number plate?
- Where can I add delivery instructions?
Pricing & Payments
- What if my vehicle does not take AED 80 fuel as my tank is small?
- Can I use a promo code for an AED 80 order?
- Why did my payment fail?
- How can I check my order receipt?
- Why do you charge AED 1 every time I place an order?
- Is it safe to add my card details to the App?